Polar Vantage M3
You want something smart but sporty, compact but powerful, stylish but strong. You want to train harder but recover faster; sleep better but explore more. You want pro-level sports tracking but everyday lifestyle features. You want a Polar Vantage M3: the multi-sport watch for multi-sport athletes.
Polar Grit X2 Pro Titan
Polar Grit X2 Pro Titan is a rough and rugged outdoor sports watch crafted for adventure with sapphire glass AMOLED display in titanium casing, and a hi-tech toolkit of navigation and performance features for exploring the wonders of the world, and the body.
Polar Grit X2 Pro
Polar Grit X2 Pro is a rough and rugged outdoor sports watch crafted for adventure with sapphire crystal glass AMOLED display, and a hi-tech toolkit of navigation and performance features for exploring the wonders of the world, and the body.
Polar Vantage V3
An ensemble of biosensing instruments, AMOLED display, dual-frequency GPS, maps, and the most comprehensive suite of training and recovery tools on the market. The stage is set, and the Polar Vantage V3 smart sports watch is ready to put in the performance of a lifetime.
Polar Ignite 3
Polar Ignite 3 is a stylish fitness & wellness watch that helps you live a more energized life. It tracks your sleep, activity, and heart rate to provide guidance that’s tailored to your body and lifestyle.
Polar Pacer Pro
Polar Pacer Pro is an ultra-light, new-generation sports watch with integrated barometer that equips athletes with advanced tools to improve running economy, training sessions, and sports performance.
Polar Pacer
Sport is play – why complicate it? Polar Pacer is a no-nonsense sports watch that gives new athletes all the essentials, plus the specialized training tools they need to train better.
Polar Vantage V2
A powerful convergence of minimalist design, innovative technology, and intelligent training and recovery tools make Polar Vantage V2 our most formidable sportswatch to date.
Polar Grit X Pro
Built for military-level durability with sapphire glass and ultra-long battery, equipping you with new navigation tools, always-on outdoor features and Polar's ultimate training solutions.
Polar Vantage M2
Designed for function, the Polar Vantage M2 works as hard as you do. Our industry-leading technology is here to help you reach your goals and come back stronger. For that athlete attitude.
Polar Ignite 2
A fitness watch that’s sleek, simple and smart? Polar Ignite 2 is a true triple threat. Versatile and full of great features, it’s the perfect companion for any sport and any lifestyle.
Polar Ignite
A waterproof fitness watch with advanced wrist-based heart rate and integrated GPS, Polar Ignite offers you a full view of your day and guides you towards a more balanced life.
Polar Unite
A beautifully simple watch with personalized daily workout guidance, 24/7 heart rate and activity tracking, plus automatic sleep and recovery applications.
Polar Vantage M
An all-round multisport & running GPS watch for anyone who loves setting new records. Polar Vantage M is a slim, lightweight training companion that gives you all the data you need to improve your performance.
Polar Grit X
An outdoor multisport watch with rugged yet lightweight design, ultra-long battery life and military-standard durability for anyone who prefers the trails over the roads.
Polar M430
A GPS running watch with wrist-based heart rate, advanced running features and Polar Running Program, Polar M430 is a top-level watch for runners who want more.
Polar Verity Sense
When freedom of movement is important to you, Polar Verity Sense is your go-to choice for any sport.
Polar H10
Widely regarded as the gold standard in wireless heart rate monitoring, this is the most accurate sensor in Polar’s history.
Polar H9
A reliable, high-quality heart rate chest strap for all your everyday sports with Bluetooth® and ANT+ connectivity. Get connected and get going.
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Wristbands
Personalize any watch for any style and any need.
Straps
Replace or upgrade your Polar Sensor chest straps or arm bands.
Power & Cables
For charging your products and data transfer.
Mounts & Adapters
Adapt your product for any situation.
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Polar Grit X Outdoor Series
Made for outdoor sports and built to handle any environment nature can throw at you, Grit X watches are designed to help you explore the world and gear up for adventure.
Polar Vantage Performance Series
Our flagship series is tailored for high-performance and endurance sports and training. Every aspect of our Vantage watches are designed with one particular person in mind – the athlete.
Polar Pacer Multisport Series
The Pacer Series gives athletes all the essentials such as accurate GPS and precise heart rate tracking, plus the specialized training, sleep, and recovery tools they need to train better.
Polar Ignite Fitness & Wellness Series
Sleek, simple, and smart – Ignite watches are the perfect partner for any fitness goals and any lifestyle.
Privacy Notice
Polar respects your privacy and strives to offer you a safe customer experience. With this Privacy Notice we want to tell you about what data we collect when you use our products and services, and how we use and handle this data. We’ll also tell you where to find out more about how your personal information is handled and what rights you have with respect to this information.
“Polar” refers to Polar Electro Oy and its subsidiaries. Therefore, when you use Polar’s services or products, your information may be used and handled by one or more of Polar’s companies.
Content:
How we handle your personal information
How we handle sensitive personal information
Handling of personal information and its transfer outside the EU
Storage and accuracy of information
Polar API / Polar Open AccessLink
How we handle your personal information
When you create a user account for Polar services, we ask for some personal information (for example your name, e-mail address, gender and age). We need this information in order to provide you with a personalized experience with our services. For example, we use your age info to give you a more accurate calculation of burnt calories. We trust all the information you give us to be accurate.
We may collect some information about you when you buy products from our online store, use Polar’s services, or contact our Customer Care. If you only subscribe to Polar’s newsletter, the only information we ask for is your e-mail address. We only process your personal information for the purposes listed in this Privacy Notice and for the service-specific purposes on which you can find more information by clicking on the links provided. You can also contact our Customer Care for more information on the handing of personal information with regard to each service.
When you use Polar products or services, Polar collects information about you and may combine that information to any other personal information Polar has collected about you for the same purpose. If we have collected information about you for other purposes, we do not combine these. In addition, we may use your personal information to ensure the proper functioning and safety of Polars’ products, to verify your identity, and to investigate frauds and other misuse of the products. We may also process your information as part of our research and product development activities – we’re continuously developing new functionalities and improving the existing ones. For these activities, your information is always anonymized and it cannot be connected to you.
If you use any of our fee-based services, we can save your payment card information with your permission to facilitate further payments. This information is saved in encrypted format in a third party system. We select our service providers carefully and ensure that they meet the requirements for safe and reliable handling of information set for that sector. When processing payment information, we comply with applicable legislation and the terms and conditions set and monitored by payment service providers.
If you wish, you may also share information from Polar’s services to systems or services offered by a third party, such as Facebook or Strava. Polar is not responsible for any information transferred elsewhere or the accuracy of the information outside Polar’s system. Each service provider’s information security and privacy practices are applied to such information.
Security
There are always risks associated with providing personal data, whether in person, by phone or via the internet or other technologies, and no system or technology is completely safe or "tamper"/"hacker" proof. Polar takes appropriate precautions to prevent unauthorized access to and improper use of your personal data. For example, Polar uses encryption and firewall technology when collecting personal data. If Polar sites support online transactions, it will use industry standard security measures to protect the confidentiality and security of these transactions. We use industry standard security measures, such as SSL authentication, to ensure that your credit card information, as well as other personal data submitted as part of the buying process, is appropriately safe from third party interception.
How we handle sensitive personal information
The majority of Polar’s services are based on data collected on our products. Some of the collected data (such as heart rate data) is such by nature that we must ask for your permission to collect or process it. This permission is requested separately for each service that processes data that requires specific permission.
Handling of personal information and its transfer outside the EU
Polar’s services and products may be delivered using resources and servers located in various countries (such as Finland and the U.S.). Therefore, your information may be processed outside the country that the service you are using is based in, including countries outside the European Economic Area (EEA) where the standard of protection of privacy does not meet the requirements set by the European Commission (such as the U.S.). When you register for a service (for example Polar Flow) which requires information transfer to another country for processing, we request your permission for the transfer. When transferring information, we comply with all applicable laws to guarantee sufficient protection of your privacy. In general, when transferring your personal data from one country to another we apply the terms of the EU-U.S. Privacy Shield and Swiss-U.S. Privacy Shield agreements or those of agreements based on European Commission’s standard contractual clauses. You can find more information on the transfer of information and related security measures on our FAQ section. You may also contact us using the contact information provided below.
In line with the principles mentioned above, your information may be transferred or access to it may be permitted to Polar’s subcontractors (such as the supplier of our Customer Care system) that carry out tasks related to Polar’s web site, products and services. Our subcontractors are not authorized to use the personal information for any other purpose and Polar’s subcontractors’ services are always covered by a confidentiality clause.
Polar never discloses any of your personal information without a separate permission from you, unless it is necessary for handling your order, carrying out your request, or managing our interactive customer programs. Information may, however, be disclosed if necessary because of law, a court order, or a regulation or request issued by authorities.
For statistical purposes, Polar may deliver collected anonymized statistical data on its customers, sales, traffic types, exercise information, and similar web site information to reputable third parties. These statistics do not contain identifiable personal information.
Storage and accuracy of information
We want to keep our database up-to-date and we regularly delete out-of-date and unnecessary personal information. We only store the information as long as is necessary to fulfil the purpose for which it was collected or required by law. You can find more information on the storage times in the service-specific sections. You may also contact us using the contact information provided below.
In some of Polar’s services, you can manage your personal information yourself. We recommend that you check the accuracy of your information occasionally and correct it when necessary. You are responsible for the accuracy of the information you provide.
Your rights
You always have the right to access your personal information. In some of the services, direct access is possible, and when necessary, our Customer Care can assist you and deliver a copy of the personal information we have of you. You have the right to know what information pertaining to you has been collected, what this information is used for, and the parties, if any, that it has been disclosed to. To verify your information in order to carry out your request, we may have to ask for additional information.
Polar is allowed to handle your personal information when the handling is based on a legitimate interest. We use this legal basis in some cases for our research and development activities as we constantly want to develop and improve our services. You have the right to object to the handling of your personal information for these purposes. In our R&D operations, your personal information is always anonymized and therefore it cannot be connected to you.
You always have the right to prohibit direct marketing. If you wish to stop receiving e-mails from Polar, please follow the "unsubscribe" instructions within each e-mail communication. If you have created a user account, you can do this directly via our service. Polar will not provide or share any mailing lists to third parties for promotional purposes. E-mails related to services (to confirm a purchase, etc.) generally do not offer an option to unsubscribe as they are necessary to provide the service you requested. Such e-mails also include notifications about changes to our Privacy Notice and Terms of Use.
You have the right to have any of your information corrected or deleted either by doing it directly yourself or by sending a request to our Customer Care. If you want to have your information deleted, we will delete your user credentials and all information and data pertaining to you. After we’ve deleted your information, you can only use the service by creating a new user account.
According to law, you have the right to refuse profiling and automated decision-making. You can also request that the handling of your information be restricted, also when you have prohibited the handling of your information and the assessment of the legal basis for the handling of your information has not been completed.
You also have the right to withdraw your consent to handle your information in each service where we have requested your consent. The consent can be withdrawn within the service. Note that for some services, the withdrawal of consent prevents us from offering the service to you.
You have the right to receive your information from Polar’s systems in a machine-readable format when the handling of your information is based on your consent or on the execution of an agreement. The transfer of information is possible directly via the Flow service, for example. You can also request the transfer of your information to a third party. Polar is not responsible for the third party’s system’s ability to process the information in the format that is used for the transfer.
If you suspect misuse of the information, you may submit a complaint to the data protection ombudsman or a similar authority. Contact information for data protection ombudsmen in various countries is available on our Privacy FAQ page.
Cookies
We use cookies on our website. You can read more about them in our cookie policy.
Error logs
To offer the best possible service in the event of a problem, we store error data on our devices (“Error log”). When you synchronize your device with Polar’s service, the error log is copied onto our server. The error log data is stored for a maximum of two months to ensure we have the data available to us if you contact our Customer Care because of an error or problem.
Users under 13 years of age
Our policy is to request that customers under the age of 13 do not make purchases or engage in other legal acts on Polar websites without the consent of a parent or legal guardian. For example, a user account for a Polar service can only be created for a user under 13 years of age with permission from a guardian.
Changes to the Privacy Notice
This Privacy Notice was updated on May 15th 2018. You can view the previous versions here. We may occasionally make changes to this Privacy Notice, and we notify our customers about such changes by e-mail or via our services. If you have any questions regarding Polar’s services or products, you may contact our Customer Care. You can also find information about privacy in our Privacy FAQ. If you have any questions or feedback regarding Polar’s privacy practices, you can contact us at privacy@polar.com.
Contact information:
Data controller:
Polar Electro Oy
Professorintie 5
90440 Kempele
FINLAND
Data Protection Officer:
privacy@polar.com
Polar Electro Oy
Privacy
Professorintie 5
90440 Kempele
FINLAND
Polar Flow and Flow App
Polar Flow is a free cloud-based fitness and training app & web service that helps you track your training, activity and sleep data as well as analyze your progress. It works together with your Polar product and acts as your automatic training diary: all your training, activity and sleep data syncs from your product to your Polar Flow account. Before registering for Polar Flow, you need to read the service’s Terms of Use and Polar’s Privacy Notice. You will be asked to approve the service’s Terms of Use. By approving the Terms of Use, you enter into agreement with Polar. We will also ask you to indicate that you have read Polar’s Privacy Notice.
We would like to keep you up to date on all our news, offers and updates, so we’ll also ask for consent for marketing messages. Refusal is always the default setting for this request. You can change your selections anytime from your account settings.
During registration, we also ask for your consent with regard to a couple of matters related to data handling. We ask for these consents in order to meet the requirements for the protection of privacy set by various countries: consent for the handling of personal information, consent for the handling of sensitive personal information (including heart rate data), and consent for the transfer of data to a country other than your home country (Polar uses servers provided by a third party to produce its Flow service). These servers may be located either within the EU or outside it. The actual user data is stored on servers located within the EU but information such as the system’s monitoring data is saved on service providers’ servers located outside the EU. You can read more about data transfer and related protective mechanisms here.
For persons under the age of 13, we request consent for the handling of data from a guardian.
After registration, you will be sent a message to verify your e-mail address and to confirm that the account was created intentionally. The account must be verified within 30 days.
You can choose whether the exercise and route information you save in the Polar Flow service is displayed to other users. When you create a user account, your privacy settings are set to private by default and your information is not displayed to other users. You can change these settings at any time. If you wish, you may also share information on Polar’s services on a third party’s systems, such as Facebook or Strava. Polar is not responsible for data once it is transferred out of Polar’s system, and we no longer have any influence on the data. You are responsible for managing the information you share or transfer out of the system.
As Polar strives to continuously develop its services, the exercise data you save in the Polar Flow service may be used to realize Polar’s legitimate interests in research and product development. For this purpose, the data is utilized in an anonymized format and individual users cannot be identified. The information may also be used for sending marketing messages if you have granted permission for this, either in connection with registration or at a later date.
Currently, the information is stored in the Polar Flow service until you decide to delete your account. If we make any changes to our data storage periods, we will notify you.
Polar Flow mobile app
To use the Polar Flow app, you must first create a Polar Flow account. You then use your Polar Flow username to log onto the Polar Flow app. All your training data is transferred directly to the Polar Flow service’s server and no information is stored in the Flow app. Polar Flow’s Privacy Notice is applied to the handling of data.
You can contact our Customer Care for further information on the Polar Flow register.
Polar Flow for Coach
Polar Flow for Coach is a free cloud-based service that gives coaches and personal trainers easy access to their clients’ training data. Through multiple functionalities such as training diary, planning tools, reports and performance statistics coaches can keep track of their clients' progress and give them real-time guidance right away.
The athletes grant the coach access to their data and the coach-athlete relationship is based on the agreement between the parties. The athletes can refuse the coach access to their data at any time. All your training data is transferred directly to the Polar Flow service’s server. Polar Flow’s Privacy Notice is applied to the handling of data. More information is available in the section on Polar Flow.
You can contact our Customer Care for further information on the Polar Flow register.
Polar Beat
Polar Beat is a free fitness and training app for mobile devices. With Polar Beat, you can train with live heart rate (when you use a Polar heart rate sensor) and real-time voice guidance, track your route and distance and get personalized feedback on every workout.
The information you add in the application and your latest training data remain on the device. To make the most of Polar Beat, we recommend you also create a Polar Flow account. With Polar Flow, you get an extensive set of training analysis tools. When you use Polar Beat together with Polar Flow, your training data is also saved in the Polar Flow service. All of your training data is transferred directly to the Flow service’s servers after you log on. The Flow service’s Privacy Notice is applied to the handling of data. More information is available in the section on Polar Flow.
You can contact our Customer Care for further information on the Polar Flow register.
Support/Customer Care
Polar’s Customer Care helps you with any problems you may have with our products or services. Our Customer Care maintains two registers: Contact us -form and Service. Information is saved to both of these via the Polar.com web site. Customers fill the necessary information in the forms themselves, from where it is transferred to Polar’s systems. The data stored in Polar’s systems may be saved on servers located in Finland or on Polar’s service providers’ servers either within or outside the EU. Read more about the transfer of data and related protective mechanisms here. Polar’s Customer Care operates globally in various countries to ensure that we can offer support services in several countries and time zones.
The Contact us form: the information recorded in this form is transferred to a third party Customer Care system used by Polar. This system is available to all Polar’s Customer Care personnel. The data recorded in the system is stored on the service provider’s servers located in the EU. On this form, you are asked to provide your contact information (such as an e-mail address and country) to enable us to respond to your query. Your information is handled confidentially and the service provider does not have access to the actual data. The information is stored for 10 years unless the local legislation requires longer storage.
Service: the information recorded on this form is used for connecting the device and its owner, delivering a serviced device or ordered spare part to the customer, invoicing and handling payments, sending address stickers for returns, sending automatic e-mail messages with regard to the progress and completion of service, submitting additional requests related to service, and providing a cost estimate for service. Data from the Service form is transferred to Polar’s global Service system. Address information is also transferred to external postal services for the delivery of the products. The information is stored for 10 years unless the local legislation requires longer storage.
Calling our Customer Care
Any calls to Polar’s Customer Care may be recorded in some of the countries. The number you are calling from is recorded in our Customer Care system and in the telephone system. The log information is stored for six months.
You can also contact Polar’s Customer Care through social media channels (Twitter, Facebook, and Google Play) and via a chat service (not available in all countries). These contact events are recorded in the Customer Care system.
You can contact our Customer Care for further information on the Contact us form and Service registers.
Polar.com
The Polar.com web site is a public site that offers information on Polar and its products, services, and collaboration partners. You do not need to register or provide any information on yourself to use the web site. However, Polar uses cookies to collect information on traffic on the website. Learn more about cookies here.
You can subscribe to Polar’s newsletters on the Polar.com web site, where you must provide your e-mail address. You can unsubscribe at any time by following the instruction provided in the newsletter. You can also buy Polar’s products via the links provided on the Polar.com web site. Read more about Polar’s online store here.
Online store
Polar’s online store is a public retail service where you can buy a product either as a registered customer or as a guest. To enable the delivery of the product, we save the address information you provide and your e-mail address so that we can keep you up to date on the progress of the delivery. We will also contact you at your e-mail address to ask for feedback on your customer experience. This helps us to improve our service. If you create a customer account in connection with placing an order, we store this data to assist with any further purchases. The actual payment is made via a third-party payment system. The only information saved in Polar’s system for the payment event is the payment method information and, for B2B products, also the tokenized credit card number. Polar stores some information, such as the IP address used by you, in its system for some time on the basis of legitimate interest in order to ensure the security of the service.
The purchase information is stored for 10 years unless the local legislation requires longer storage.
You can contact our Customer Care for further information on the online store’s register.
Polarpersonaltrainer.com
Polarpersonaltrainer.com is a free fitness and training web application designed for Polar’s early generation products. It enables you to transfer your training data to our online systems. With the app, you can monitor your progress and improve your results. The service will not be available after 2019.
Before registering for the polarpersonaltrainer.com service, you have to read the service’s Terms of Use and Polar’s Privacy Notice. You will be asked to approve the service’s terms of use. By approving the terms of use, you enter into agreement with Polar. We will also ask you to indicate that you have read Polar’s Privacy Notice.
As we want to keep you up to date on all important Polar news, you will also be asked for consent for marketing messages. Refusal is always the default setting for this request. You can change your selections at a later date from your account settings.
When you create your user account, we also request consent with regard to a couple of matters related to data handling: consent for the handling of personal information, consent for the handling of sensitive personal information (including heart rate data) and consent for the transfer of data to a country other than your home country (Polar uses servers provided by a third party to produce its polarpersonaltrainer.com service). These servers may be located either within the EU or outside it. The actual user data is stored on servers located within the EU but information such as the system’s monitoring data is saved on service providers’ servers located outside the EU. You can read more about data transfer and related protective mechanisms here. For customers under the age of 13, we request consent for the handling of their data from the guardian. After registration, you will be sent a message to verify your e-mail address and to confirm that the account was created intentionally. The account must be verified within 30 days.
If you wish, you may also share information on Polar’s services on a third party’s systems, such as Facebook or Strava. Polar is not responsible for data once it is transferred out of Polar’s system and it no longer has any influence on the data. You are responsible for managing the information you share or transfer out of the system.
As Polar strives to continuously develop its services, the exercise data you save on the polarpersonaltrainer.com service may be used to realize Polar’s legitimate interests in research and product development. For this purpose, the data is usually utilized in an anonymized format and individual users cannot be identified. The information may also be used for sending marketing messages if you have given consent for this, either in connection with registration or at a later date.
The information is stored in the polarpersonaltrainer.com service until the end of 2019 when the service stops operating. Polar notifies its customers about any changes to data storage periods.
You can contact our Customer Care for further information on the polarpersonaltrainer.com’s register.
Polar Club
Polar Club is a heart rate based group fitness and exercise app that enables tracking and displaying club members' real-time performance data, such as heart rate, intensity and calories burned, during an exercise class. The participants’ workout summaries will automatically upload to Polar Flow where they can keep track of their progress and reach their goals. When a fitness club purchases Polar Club, it signs an agreement with Polar. Under this agreement, Polar acts as the data processor while the club is the data controller. The club is responsible for what information is saved in the system and how it is handled. The club is also responsible for the accuracy of the users’ information and data-related requests by individual users (such as requests to delete the information).
Information on the clubs that use the service is collected in the Polar Club register. A username is created for the administrator designated by the club (Club Admin). For this, the person’s e-mail address is saved in the system.
Information on exercise classes is stored on the club’s iPad for a month. Other data saved on the device includes the participants’ training-related data and an electronic ID code to identify the individuals, which can be used to connect the username used in the registration to the Flow database. With this ID code, participants’ training data can be transferred to their personal Flow account. The club’s staff cannot identify users on the basis of these ID codes. The instructor’s ID data is also stored on the iPad. Participants’ actual Flow usernames are not stored on the iPad. All the user information stored under the Flow username is located in the Flow service, and the club does not have access to these accounts. The Polar Flow service’s data is saved on Polar’s service provider’s servers. These servers may be located either within the EU or outside it. Read more about data transfer and related protective mechanisms here.
Customers may participate in exercise classes via their existing Flow account, by creating an account in conjunction with signing up for the class, or by signing up as a Visitor.
Customers with a Flow account:
The customer can sign up for a Club exercise class using an existing Flow account. Alternatively, the user can create a Flow account in conjunction with signing up. No personal information provided in connection with the creation of the Flow account is stored on the iPad. The only information stored on the iPad is the participants’ electronic ID and exercise data. The exercise data of the customers who use their Flow account to sign up for the class is automatically transferred from the club’s iPad to the Polar Flow service using the ID code.
Customers who sign up as a Visitor:
Customers may also sign up for Club exercise classes as a Visitor, in which case the participants provide a name they want to have displayed on the screen during the class, such as a nickname or any other ID (e.g. a word or a string of characters). No personal information is collected or saved. Participants who signed up as Visitors may store their exercise data after the class by creating a Flow account or using an existing Flow account.
The Polar Club solution also offers clubs and their customers a channel for discussing the exercise classes and other similar matters within the club’s own community. The Community service can be found in Flow’s Community - Clubs section. When participating in discussions in the service, the participants may share information related to them if they so wish. When necessary, the club is responsible for moderating the discussions.
You can contact our Customer Care for further information on Polar Club’s register.
Polar Team Solutions
Polar Team Pro
Polar Team Pro is a player monitoring solution for professional sports teams. It combines GPS and motion monitoring data with heart rate information. With Polar Team Pro, the coach can monitor the team’s training session via an iPad (must be bought separately) without a base station or antenna. Training data can also be collected after training by syncing the Team Pro Sensors via Team Pro Dock. Monitoring of players’ performance offers valuable and accurate information to assist the coaching team in its analysis work.
When a team buys Polar Team Pro, it signs an agreement with Polar on the use of the service. Under this agreement, Polar acts as the data processor while the team is the data controller. The team is responsible for what information is saved in the system and how it is handled. The team is also responsible for the accuracy of the information and data-related requests by individual players (such as requests to delete the information).
Polar Team Pro collects data on the teams that use the service and their members. A username is created for the administrator designated by the team (Team Pro Admin). For this, the person’s e-mail address is saved in the system. We will send a message to verify the e-mail address and to confirm that the account was created intentionally. The account must be verified within 30 days in order to use Polar Team Pro. The administrator creates a team in the system by adding the team members’ information (such as the player number, name, and date of birth) in the Team Pro service. The data is saved on the server of Polar’s service provider. Training data is saved on the team’s iPad for two months at the most and transferred from there to the Team Pro service. Individual players’ personal Polar Flow accounts can be connected to the Team Pro service, where the coach can view them. The individual Polar Flow accounts are located in the Polar Flow service from where the data is saved on Polar’s service provider’s servers. These servers may be located either within the EU or outside it. Read more about data transfer and related protective mechanisms here.
You can contact our Customer Care for further information on the Polar Team Pro register.
Polar Team
The Polar Team app is a player monitoring solution that provides real-time heart rate data for indoor team sports with Polar heart rate sensors and an iPad (must be bought separately) .
Polar does not collect or store any personal information via Polar Team. All data is stored on the iPad.
Polar GoFit
Polar GoFit is designed for students, teachers and school staff to enable them to view and measure the students’ heart rates and physical activity levels and to perform physical ability measurements in schools. The Polar GoFit service consists of Polar GoFit application, Polar GoFit web site (www.polargofit.com, www.polargofit.cn), and Polar’s heart rate and activity devices compatible with GoFit.
When a school purchases GoFit, it enters into agreement with Polar or its representative. Under this agreement, Polar acts as the data processor while the school is the data controller. As the data controller, the school is responsible for what information is saved in the system and how it is handled. The school is also responsible for the accuracy of the students’ information and data-related requests by individual students (such as requests to delete the information). The school is also responsible for requesting permission from the student or, in case of a minor, their guardians before adding a student to the service.
Information on the teachers and students who use the service is saved in the GoFit register. A username is created for a contact teacher designated by the school (and for any additional teachers). For this, the person’s e-mail address is saved in the system. The teacher adds the student's user information (such as name) in the system after receiving permission from the guardians. Students may also use their accounts independently to view their exercise data, for example. GoFit training data is stored on the service provider’s servers. These servers are located either in the EU or the U.S. The information pertaining to our Chinese GoFit customers is saved on a service provider’s server located in China. Read more about the transfer of data and related protective mechanisms here. When necessary and with permission from the student or, in case of a minor, their guardian, information may be shared to a third party within the school environment. When necessary, information may be shared to a third party for purposes agreed on separately.
The information is deleted from the GoFit system when the agreement between Polar and the school expires.
You can contact our Customer Care for further information on the Polar GoFit register.
Polar API / Polar Open AccessLink
Polar Open AccessLink is Polar’s proprietary application programming interface (API) that provides a direct information sharing link between the Polar ecosystem and third party data systems. With Polar Open AccessLink our customers may transfer data related to their personal info, training and physical activity from Polar devices and the Polar Flow system to a third party system that appears on the list of available systems, such as other fitness and training apps. Polar customers may also transfer similar data from third party systems to Polar devices and Polar Flow (this feature may not be available at the time this version Privacy Notice becomes active).
For third party developers:
To third party systems, Polar offers the Polar Open AccessLink interface and instructions that enable the third party to register its own application in the Polar system and to develop a feature for receiving data.
The developers use their Polar Flow usernames to log in to the Polar API/Polar Open AccessLink service. A new application is registered by providing information on the application and the company. Approval of Terms of Use is required. No personal information is collected in connection with registration; instead the application is linked to the Flow account used for the registration. Several applications can be linked to the same Flow account.
Users are responsible for linking the third party services they want to use with their Polar Flow account. The information is retrieved by the third party services or sent by Polar Electro when the user synchronizes data to the Polar Flow service or when user transmits sensor data to third party. Polar is not responsible for data once it is transferred out of Polar’s system and it no longer has any influence on the data. Users are responsible for managing the information they share or transfer out of the system.
You can contact our Customer Care for further information on the Polar Flow register.